Privacy Policy

At Greenleaf Pharmacy, your privacy and trust are of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services. By accessing our site or services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect personal information to provide you with the best possible care and service. This may include:

  • Personal Details: Name, contact information (email, phone number, address).
  • Medical Information: Prescription details, medical history, and insurance information.
  • Payment Information: Billing address, payment methods, and transaction history.
  • Technical Information: IP address, browser type, and website usage data.

How We Use Your Information

Your information is used to:

  • Fulfill prescription and product orders.
  • Deliver medications and services to your location.
  • Respond to inquiries and provide customer support.
  • Send updates about your orders, health tips, or promotional offers (with your consent).
  • Ensure compliance with legal and regulatory requirements.

Text Messaging (SMS) – Customer Care

Greenleaf Pharmacy may send customer care text messages to the mobile number you provide. These messages may include responses to your request, pharmacy support, refill or order-related communications, service updates, and other non-marketing customer service communications.

  • Opt-in / Consent: You only receive SMS messages if you provide your number and consent to receive texts.
  • Opt-out: Reply STOP to cancel at any time. Reply HELP for help.
  • Message frequency: Message frequency may vary.
  • Rates: Message and data rates may apply.
    This is consistent with 10DLC guidance that opt-in language should be present wherever you collect mobile numbers.

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories of data sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. This specific carve-out is a standard 10DLC privacy policy requirement.

How We Protect Your Information

We implement strict security measures to safeguard your data, including:

  • Encryption of sensitive information during transmission.
  • Secure storage of personal data.
  • Regular monitoring and updates to protect against unauthorized access.
  • Mobile information (including phone numbers) and SMS opt-in consent will not be shared or sold to third parties for their marketing purposes.

Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

  • Healthcare Providers: To verify and fulfill prescriptions.
  • Delivery Services: To facilitate medication deliveries.
  • Insurance Providers: To process claims and payments.
  • Legal Authorities: If required by law or to protect against fraudulent activity.

Your Privacy Choices

You have the right to:

  • Access and Update Your Information: Contact us to review or correct your personal data.
  • Opt-Out of Communications: Unsubscribe from promotional emails at any time.
  • Request Data Deletion: Request that we delete your personal information, subject to legal and regulatory requirements.

Cookies and Tracking

Our website uses cookies to improve your browsing experience. These cookies help us:

  • Understand website usage patterns.
  • Personalize your experience on our site.
  • Improve our services and offerings.

You can adjust your browser settings to disable cookies, but this may affect site functionality.

Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies when visiting.

Children’s Privacy

Greenleaf Pharmacy does not knowingly collect personal information from children under 13. If we become aware of such information, we will take immediate steps to delete it.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Please review it periodically for updates. Your continued use of our services constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Phone: 847.242.8267

Address: 401 S. Greenleaf Street, Suite 2, Park City, IL 60085